Hospitality in Digital Era

With a boom in the digital industry the hospitality industry is transforming its offerings, products, services and infrastructure to meet the demanding customer needs and please them in new digital era.

What you see is What you get!

• Conversations based on physical experiences delivered through digital means

• Tech savvy customers are exploring hotel rooms trough VR headset than browsing static image or read through brochure

• Properties have started investing in digital Technologies and options to be at the top of customer expectations

• Views are converted into purchases è digital technologiesè hyper personalization.

Service that never sleeps CHATBOTS!

• Chatbots stimulate intelligent conversations through text and voice.

• Next few years, automated emails sent by hotels regarding services will be replaced by chatbots, increasing offer relevance.

• Just in time conversation operating 24X7 enabling to explore at own pace.

• Manage check in and stay experience when integrated with bookings and service recovery.

For secure and hassle free stay!

• Biometrics in from of face recognition and finger print scans can offer secure access to rooms and amenities.

• Enhance card system, reduce card clutter and make customer stay comfortable.

As you Like it!

• Beacons detect customer identities and physical location enabling hospitality to offer tailor- made, thoughtful and just in time offers to ever demanding customers.